312 credits - Faculty of Tourism
Who oversees the quality of the degree programme?
Quality Assurance Commission
The CGQ is the body responsible for ensuring the quality and ongoing improvement of the degree programme in all aspects to do with its planning and organisation, as well as the development of teaching, in the framework of the UIB’s SGIQ (Spanish). It is in charge of analysing, monitoring and supervising the results and the students’ learning process based on the most relevant data and benchmarks and the information gathered from satisfaction surveys, suggestion/complaint forms, etc. submitted by the different groups involved. For further information, please check the CGQ’s regulations and functions (Catalan).
The Quality Assurance Committee (CGQ) gathers all of the information regarding the degree programme (survey reports, data, statistics, complaints, suggestions, etc.) and analyses them. You can see the regulations and duties of the Quality Assurance Committee (CGQ).
How can I make a complaint or suggestion?
The university has a complaints, suggestions and congratulations procedure in place, as part of the SGIQ internal quality assurance system. The procedure enables you to submit your opinion on any issue relating to the activities and operation of our centres and qualifications.
Procedure for handling and reviewing incidents, complaints and suggestions (Spanish)
Accountability and transparency
In order to be accountable to society at large, and to comply with the requirements set in the national regulatory framework (RD 822/2021 [Spanish]) and the directives of the European Higher Education Area, all official programmes (Bachelor's, Master's and PhD) are subject to three assessment phases: verification, monitoring and accreditation. Below you will find all the official documentation derived from each procedure: