Psychosocial research on work, organizations and human resources
Publications in journals
- Ortiz-Bonnin, S.; García-Buades, M. E.; Caballer A.; Zapf, D., "Linking 'unit emotion work' to customer satisfaction and loyalty: A multilevel study in the hospitality industry", "Current Psychology", Pages 1-14, 2021. Paper.
- Chela-Alvarez, Xenia; Bulilete, Oana; García-Buades, M. Esther; Ferrer-Perez, Victoria A.; Llobera-Canaves, Joan, "Perceived Factors of Stress and Its Outcomes among Hotel Housekeepers in the Balearic Islands: A Qualitative Approach from a Gender Perspective", "International Journal Of Environmental Research And Public Health", Volume 18, Issue 1, Pages 52-1-52-21, 2021. Paper.